Welcome to Creative Digital Stamps (“Company”, “we”, “our”, “us”).
By accessing or using our website creativedigital.ae, placing an order, or using our services, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, you must not use our website or services.

---

1. Services Offered

We provide printing, stamping, engraving, signage, customized products, and related services.

All services are subject to availability and acceptance of your order by us.

---

2. Order Confirmation & Acceptance

• Orders are considered confirmed only after payment and final approval of design, specifications, and pricing.
• We reserve the right to refuse or cancel any order at our discretion.
• Any changes requested after approval may incur additional charges and delay delivery.

---

3. Custom & Made-to-Order Products

Due to the customized nature of our products:

• All custom orders are final once approved
• No changes, cancellations, returns, or refunds are allowed after production begins
• Customer is fully responsible for approving spelling, layout, design, size, and specifications

We are not responsible for errors approved by the customer.

---

4. Pricing & Payments

• All prices are displayed in AED (United Arab Emirates Dirhams) unless stated otherwise
• Prices are subject to change without prior notice
• Full payment is required before production or dispatch
• Additional charges may apply for revisions, urgent delivery, or special requests

---

5. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy and GCC & International Shipping Policy.

Delivery timelines:

• Are estimates only
• May vary due to courier delays, customs, transport mode, or government regulations
• Are not guaranteed

We are not liable for delays beyond our control.

---

6. GCC & International Orders

For GCC and international customers:

• Shipping cost and delivery timeline must be confirmed before order placement
• Transit time may vary depending on transport mode and government policies
• Orders are non-returnable, non-refundable, and non-cancellable

Customs duties, taxes, and clearance charges are the responsibility of the customer.

---

7. No Return, No Refund Policy

Unless otherwise stated in writing:

• All customized products are non-returnable and non-refundable
• GCC and international orders have no return or refund option
• Refunds will not be issued for delays, customs issues, or incorrect addresses

Please refer to our Return & Refund Policy for full details.

---

8. Intellectual Property

All content on this website, including:

• Text
• Images
• Designs
• Logos
• Graphics

is the intellectual property of [Your Company Name] and may not be copied, reproduced, or used without written permission.

Customer-provided designs remain the property of the customer.

---

9. Customer Responsibilities

Customers agree to:

• Provide accurate information
• Review and approve designs carefully
• Ensure compliance with local laws and regulations
• Use our website and services lawfully

We are not responsible for consequences arising from incorrect or incomplete information provided by the customer.

---

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not responsible for courier delays, customs actions, or force majeure events
• We shall not be liable for indirect, incidental, or consequential damages
• Our liability is limited to the amount paid for the specific order

---

11. Force Majeure

We shall not be held liable for failure or delay caused by:

• Technical failures beyond our control
• Natural disasters
• Government actions or regulations
• Customs delays
• Strikes or transport disruptions

---

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

---

13. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

---

14. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.
Updated terms will be posted on this page with a revised information.

---

15. Contact Information

For questions regarding these Terms & Conditions:

Creative Digital Stamps
Email: info@creativedigital.ae
WhatsApp: +971-58-1711569

By using this website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions, Shipping Policy, Return & Refund Policy, and Privacy Policy in full.